Text messaging

SMS Terms and Conditions

These terms explain how ACA 360 uses text messaging, what messages you may receive, and how to get help or opt out.

Effective
September 17, 2026
Last updated
September 17, 2026

These SMS Terms and Conditions apply when you choose to receive text messages from ACA 360 LLC. By opting in, you agree to these terms and our Privacy Policy.

1. Agreement to receive messages

You may opt in to ACA 360 text messages by giving us your mobile number and expressly agreeing to receive texts, including through an online or paper form or during a direct conversation with our team. Your consent applies only to ACA 360 and is not a condition of purchasing any goods or services.

You represent that you are at least 18 years old and are the subscriber or customary user of the mobile number you provide. If your number changes or is reassigned, you agree to opt out or tell us promptly.

2. Types of messages

ACA 360 may send conversational or informational messages related to your request or business relationship with us. Messages may include consultation and appointment reminders, responses to questions, service or account updates, and follow-up information.

3. Message frequency

Message frequency varies based on your requests and interactions with ACA 360. We do not guarantee a fixed number of messages.

4. Charges and delivery

Message and data rates may apply under your mobile carrier plan. ACA 360 does not charge a separate fee for its text messaging program. Your carrier may impose fees, and you are responsible for those charges.

Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier's network and is not guaranteed. Text messaging may not be available through every carrier or in every location.

5. How to opt out

You may opt out at any time. Reply STOP to an ACA 360 text message. We may send one final message confirming your opt-out. After that confirmation, you will receive no further messages under that consent unless you opt in again.

You may also request removal by emailing compliance@aca360.com or calling 614.532.2719.

6. Help and support

Reply HELP to an ACA 360 text message for assistance. You can also email compliance@aca360.com or call 614.532.2719.

7. Privacy

Our Privacy Policy explains how we collect, use, disclose, and protect information related to text messaging. We do not share mobile information or SMS opt-in data and consent with third parties or affiliates for marketing or promotional purposes.

8. Changes to these terms

We may update these terms to reflect changes to our messaging practices or legal requirements. We will post revised terms at this URL and update the date above. Your consent remains subject to the version in effect while you receive messages.

9. Contact us

Questions about ACA 360 text messages or these terms can be directed to:

ACA 360 LLC
PO Box 422
Grove City, OH 43123
Email: compliance@aca360.com
Phone: 614.532.2719